WE ARE HIRING EXPERIENCED A  PART TIME SALES & TECHNICIAN TEAM MEMBER!

Applicants without experience need not apply.

Technician Requirements:

• Experience in a similar role.
• Bicycle repair experience in retail is a must.
• Relevant qualification is a huge plus.
• Excellent customer service and telephone manner.
• Basic computer literacy.
• Positive attitude and willingness to work in all areas of the shop.
• Organised, punctual and able to take initiative is non-negotiable. 

Duties:

• Assessing, repairing and servicing of customers bikes.
• Building of new bikes & e-bikes
• Advising and assisting customers with the sale of new bikes, parts and accessories, and any queries customers may have.
• Maintaining the shop's cleanliness and the maintenance of shelves, stock and the ordering of stock items.
• Answering of the shop phone and emails.
• Basic ordering of day-to-day parts and accessories.
• General shop duties that arise on a daily basis.

Sales and Admin Requirements:

• Experience in sales and general administration.
• A passion for all things Bike.
• Excellent customer service and telephone manner.
• Basic computer literacy.
• Positive attitude and willingness to work in all areas of the shop.
• Organised, punctual and able to take initiative. 
• Experience with stock management and warranties is a huge plus.

Duties:

• Selling of parts and accessories, and advising on what will best satisfy the customers needs.
• Acting as the middle person between customers and warranty claims with suppliers.
• Maintaining stock levels of the main product lines and handling customer special orders.
• Assisting with the packaging and posting of e-commerce orders.
• Receiving and returning of products.
• Maintaining the shop's cleanliness and the maintenance of shelves, stock and the ordering of stock items.
• General shop duties that arise on a daily basis.

Kindly forward all applications to [email protected]

Please note, due to the nature of retail, all positions include some weekend working hours. This position is for a person with experience and knowledge of the repair and building of bicycles. Applicants without experience need not apply.

Salary is DOE (hourly rate + Staff discount + SSP)